Anne Magee

Distribution Data Manager

"I am the Distribution Data Manager of the Operations team. My role is to ensure that licence fees collected from CLA’s customers in the business, government and education sectors, along with those collected from our sister organisations in over 30 countries, are distributed fairly, effectively and efficiently. This involves liaising with colleagues, not only in my own department, but throughout the company and also with our Rightsholders in the UK and abroad.

I have worked at CLA for over 20 years, originally in a part-time role entering usage data, but as my family grew up CLA allowed me to adjust my hours, giving me the opportunity to learn new skills and take on more responsibility.

Tanya Sipahi

Business Analyst

"I joined CLA in 2016 after graduating from university. I was placed on the Analyst Graduate Scheme, which is a scheme that lasts around 2 years with the end result of obtaining the British Computer Society accredited International Diploma in Business Analysis. This training is provided by one of the UK’s leading IT training providers, which meant that I was well equipped for my exams.

I started as an IT Analyst, which involves working on minor IT support tasks and gradually easing you into Business Analyst related work. Within my first year, I was given the opportunity to lead on a relatively large project, which has been invaluable for my development as a Business Analyst, as well as giving me exposure to standards of practice.

Iain Jeffries

Senior Change Manager

"I lead on change within CLA ensuring we challenge ourselves as to how we do business and supporting the successful management of change across the multiple exciting initiatives we are delivering.

I come from an innovation background and was pleased to find CLA and its staff were open to change and thinking differently. Everyone here is keen to learn, develop themselves and leverage digital technology advances to improve the way they work. We also have great flexible working practices which mean you are trusted to deliver your work, be that at home or in the office.

Personally, I really enjoy working in our breakout space and gazing out the window for inspiration from time to time, at the wonderful views along the river to Tower Bridge.

Lucy Hadfield

Product Manager for the Education Platform

"I joined CLA at the beginning of June after working in publishing for five and a half years. I was ready for a change and a new challenge and have joined as Product Manager of the Education Platform.

The Education Platform is for all schools covered by the CLA Education Licence. It provides access to digital versions of books so that teaching staff can make copies and share them with students under the terms of the licence. Having come from a publishing background and worked as a Commissioning Editor, the skills involved in being a Product Manager are very similar. My role focuses on working with the team to decide on the priorities for each stage of the development of the Education Platform and making sure that we are providing a product that meets teachers’ needs.

Shanti Shah

Customer Account Administrator

"I first started at CLA 19 years ago and have thoroughly enjoyed my time working as a customer service administrator. I mainly work on the education licences but also spend some time on the business licences. I really enjoy my role which involves preparing education data, invoicing, processing new licences, speaking to customers and general admin work.

I work in a really friendly team and everyone at CLA are all very nice - it is a very pleasant place to work!  My work also involves liasing with other departments and providing information to them when required.  I get a huge amount of job satisfaction in everything I do here."