SURVEY OPERATIONS ASSISTANT
London, EC1
Salary: £19,750 (+ benefits)
The Copyright Licensing Agency Limited (CLA) licenses organisations to copy and re-use extracts from print and digital publications on behalf of authors, publishers and visual creators. We undertake surveys using an external Field team to provide information to help us fairly reward those rightsholders.
An exciting opportunity has arisen for a Survey Operations Assistant to join the CLA, based at our head office in Farringdon. Reporting to the Surveys Team Supervisor, the successful candidate will carry out administrative and data processing tasks to support the Surveys team and the external team of Field Officers.
Key responsibilities will include:
- General administration across the team including creation and dispatch of survey letters and e-mails
- Processing, checking and logging of Field Officer expense claims and timesheets
- Requesting data, reminding, tracking and logging of data from organisations
- Research of survey information and answering queries from licensees and the Field team
- Ensuring that all documentation is up-to-date and filed correctly
The successful applicant will have
- Strong administrative and organisational skills
- Ability to work to tight deadlines
- Excellent communication skills, particularly on the telephone and by e-mail
- Professional attitude in dealing with all types of people
- Ability build good working relationships with external and internal teams
- Intermediate knowledge of Excel
To apply please send your CV, along with a covering letter detailing how you meet the key skills and criteria for the role to Susan Ninan (HR Administrator), The Copyright Licensing Agency Ltd, Saffron House, 6-10 Kirby Street, London EC1N 8TS. E-mail: recruitment@cla.co.uk .
The closing date for applications is noon on Tuesday 14th February 2012. A copy of the job profile can be found at Job Profile - Survey Operations Assistant.
